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Prices
Ordering and Payment Information
Sizing Information
International Orders Shipping and
Delivery Information
Exchange & Returns Policy
Privacy Policy
Contact Us
Prices
- All prices listed on our website are in Australian Dollars and exclude delivery costs.
- Prices are duty free.
- Orders delivered to a New Zealand address will be subjected to the New Zealand GST of 15%. (NZ Customers should place orders through our local website at MummyMatters.co.nz
- Prices converted to another currency uses an indicative rate only. Your credit card provider will convert the rate to your local currency.
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Ordering and Payment Information
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Credit card payments can be accepted online through Paypal secure payment gateway. You will be directed to a secure page hosted by
Paypal for payment.
Credit card details will be entered directly into a secure Paypal payment page. MummyMatters
will not save, nor will we be advised of your credit card details, only advice of your payment.
- Upon submission of your online order form, we will hold your order
for 7 days, after which it will be returned to our inventory if we
have not received your payment.
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Sizing Information
International
Orders Shipping and Delivery Information
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All orders to be delivered out of New
Zealand will be sent through NZ Post International Air Mail.
-
Any sales tax or duty payable when the
order arrives in the destination country is the customer's
responsibility.
-
In-stock orders will be dispatched within
24 hours upon receipt of your payment.
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Postage and handling cost are as
follows:
| March 2013 Special! |
Fixed Price
Per Order |
| Australia |
$5.00 |
| South Pacific |
$10.00 |
| USA / Canada / East Asia |
$10.00 |
| UK & Europe and Other Countries |
$10.00 |
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Exchange & Returns Policy
- We will provide a replacement or a full refund for garments with defects. We will require the garment(s) to
be sent back to us in its original packaging, unworn and unwashed within
14 working days from the date of delivery.
- For reasons other than defect items, you can either return the
garment(s) and we will provide you a refund (less postage cost), or request for an
exchange. We will require the garment(s) to be sent back to us in its
original packaging, unworn and unwashed within 14 working days from the
date of delivery. However, your return postage costs will not be refunded.
Please contact us to arrange for refund or exchange.
- If a non-faulty item isn't returned in its original retail packaging
there is a restocking fee of $5.00 per item.
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Privacy Policy
MummyMatters do not pass any customer information to anyone else.
MummyMatters will use personal information only for the purpose for which
it was given. From time to time MummyMatters may send product information
(including special offers) in the mail or by email. If at any time in the
future customers wish to remove details from our customer list they need
only to contact us.
Contact Us
For any comments and enquiries about MummyMatters and our products, you
can contact us via:
Email: info@mummymatters.com
Telephone: +64 3 327 2755
Address: P O Box 385, Kaiapoi 7644, New Zealand.
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